Incoming Resources
- Thinking, fast and slow, Daniel Kahneman
- Powerful phrases for effective customer service, Over 700 ready-to-use phrases and scripts that really get results., Renee Evenson
- The infinite game, Simon Sinek
- Decisive, How to make better choices in life and work., Chip Heath
- Everyday entrepreneur, Making it happen., Fred Dawkins
- When, The scientific secrets of perfect timing., Daniel H Pink